What's included
Reduction in
manual workflow load
What's included
The problem with
"messy" internal tools
Most teams start with simple zaps that quickly spiral into unmanageable spaghetti code. When an API changes or a token expires, business-critical processes break silently.
We treat automation as software engineering. Every workflow is mapped, error-handled, and documented so your team isn’t dependent on a black box.
Deliverables
What's included
Strategy
Architectural alignment before implementation.
- Workflow mapping
- Success criteria definition
- Risk & dependency review
Build
Controlled deployment of automation infrastructure.
- Automation flows
- System integrations
- QA & testing checklist
Handoff
Operational enablement and system ownership transfer.
- Technical documentation
- Team training
- Operational runbook
Support
Ongoing performance governance and system optimization.
- System monitoring
- Iteration cycles
- Performance adjustments
How we work
A process built for results
Clear milestones, constant communication, and zero hand-waving. Here’s how we get from idea to impact.
Discovery & Success Criteria
We map your current workflows, identify bottlenecks, and define clear metrics for success.
Map Workflows + Data Access
We document every step, identify bottlenecks, and determine what data and systems need to connect. No surprises down the road.
Build + Test + Security Review
We build incrementally, test thoroughly, and review security at every stage. You see progress weekly and can give feedback early.
Launch + Monitor + Iterate
Go live confidently. We monitor performance, catch issues, and optimize based on data.
AI agents & internal tools examples
See what's possible
Real scenarios we’ve automated for teams like yours
Lead Intake & Enrichment
- Cleaner leads. Faster handoff.
Support Triage
- Faster triage. Cleaner queues.
Invoice Processing
- Fewer errors. Faster close.
What clients say
Alex Rivera
The team didn’t just build an automation; they re-engineered our entire operations workflow. We’re moving twice as fast now.
Sarah Jenkins
“Finally, an automation partner who actually understands enterprise security requirements. No hand-waving, just solid execution.”
Michael Rodriguez
“The team understood our complex integration requirements and built something that just works. Worth every penny.”
Marcia Solis
They made sense of our complex requirements and produced a solution that just works. Couldn’t be happier with the value.
Adam Smith
They quickly grasped our complicated integration needs and delivered a solution that works flawlessly. Absolutely worth the investment.
FAQ
Common questions
Everything you need to know before we start working together.
How human do the AI voice agents sound?
Imminent agents use ElevenLabs-grade natural speech with real-time turn-taking, so callers experience a fluent, human-like conversation — not a menu tree. You can pick the voice, accent and pace.
Which channels does Imminent cover?
Voice calls plus WhatsApp, Email and SMS follow-up, all orchestrated by one agent and kept in sync so a lead never repeats themselves across channels.
Does it integrate with my CRM?
Yes. Every outcome — qualification, booking, sentiment and next action — is written back to CRMs like HubSpot, Salesforce and Zoho automatically, in real time.
How fast can we go live?
Most teams launch in 2–4 weeks: a strategy and profiling sprint, agent training and testing, then go-live with monitoring and tuning.
Is Imminent available in India, the EU and the US?
Yes. Imminent serves teams across India, the EU and the US with region-aware voices, numbers and compliance (GDPR / DPDP).
What counts as a call minute?
Connected talk-time on voice calls, rounded per second and summed monthly. Ringing and unanswered calls don’t count.
What happens if I go over my plan?
Overage minutes are billed per-minute at your plan’s regional rate — no hard cut-off mid-conversation. You can set alerts and caps.
Are there contracts or setup fees?
Starter and Growth are month-to-month. Enterprise includes a managed onboarding; setup scope is agreed up front with no surprises.