AI & Automation for Restaurants Teams

The Challenge

Where tables sit empty

Peak-hour calls go unanswered during service, and every missed call is a lost cover.

Phones ring unanswered at the dinner rush
Takeaway orders missed mid-service
Waitlists managed on paper
Upsell opportunities go untouched
No record of repeat guests

What Imminent automates

Built for Restaurants

100%
Calls answered

The agent books tables, captures takeaway orders and manages waitlists in parallel, and can upsell offers per your rules.

+18%
Covers

Confirms the table, captures the order and can upsell.

24/7
Always answering

Adds it to your POS and texts the guest a confirmation.

Automation examples

See what's possible

Real scenarios Imminent automates for Restaurants teams like yours

Voice
Reservations
Table Booking
INPUTS
Inbound Call
AUTO
Answer
Confirm Table
Text Confirmation
RESULT
Orders
Takeaway
Takeaway Order Capture
INPUTS
Phone Order
AUTO
Take Order
Upsell
Send to POS
RESULT
Waitlist
Walk-ins
Waitlist Management
INPUTS
Walk-in Overflow
AUTO
Add to List
Notify
Seat
RESULT

Typical outcomes

The impact, in numbers

Real outcomes from real engagements — measured the way Restaurants teams actually track success.

100%

Calls
answered

The agent books tables, captures takeaway orders and manages waitlists in parallel, and can upsell offers per your rules

24/7

Always
answering

Confirms the table, captures the order and can upsell.

Calls or answers instantly, 24/7, in the caller’s language.

Reads intent, context and objections in real time.

Confirms the table, captures the order and can upsell.

Adds it to your POS and texts the guest a confirmation.

Agents can suggest offers, add-ons and larger party slots per your rules.

Natural language agents that resolve routine account inquiries and intelligently route complex issues to human experts.

Connect with an Expert

Let’s review your workflows

Let’s map your workflows and identify where AI agents can drive the most significant impact for your institution.