AI & Automation for D2C Teams

The Challenge

Where carts get abandoned

Carts get abandoned and cash-on-delivery orders bounce (return-to-origin), eating margin.

Checkouts abandoned over shipping or sizing doubts
COD orders bounce back (RTO)
Win-back calls never happen at scale
Discounts applied inconsistently
Shopify and CRM fall out of sync

What Imminent automates

Built for D2C

+19%
Recovered revenue

The agent calls or messages to resolve objections, apply an approved discount and verify COD orders — closing revenue you’d otherwise lose.

Lower
RTO losses

Handles objections, applies an approved offer and closes.

24/7
Always answering

Syncs orders and recoveries to Shopify and your CRM.

Automation examples

See what's possible

Real scenarios Imminent automates for D2C teams like yours

D2C
Cart
Cart-Abandonment Recovery
INPUTS
Abandoned Checkout
AUTO
Reach Out
Resolve Objection
Offer
RESULT
Orders
COD
COD Order Verification
INPUTS
COD Order Placed
AUTO
Call
Verify
Confirm
RESULT
Growth
Win-back
Customer Win-back
INPUTS
Lapsed Customer
AUTO
Call
Offer
Close
RESULT

Typical outcomes

The impact, in numbers

Real outcomes from real engagements — measured the way D2C teams actually track success.

+19%

Recovered
revenue

The agent calls or messages to resolve objections, apply an approved discount and verify COD orders — closing revenue yo

24/7

Always
answering

Handles objections, applies an approved offer and closes.

Calls or answers instantly, 24/7, in the caller’s language.

Reads intent, context and objections in real time.

Handles objections, applies an approved offer and closes.

Syncs orders and recoveries to Shopify and your CRM.

Approved discounts and offers are applied consistently, every time, at scale.

Natural language agents that resolve routine account inquiries and intelligently route complex issues to human experts.

Connect with an Expert

Let’s review your workflows

Let’s map your workflows and identify where AI agents can drive the most significant impact for your institution.